Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone, email, via our website www.catherinechancostumier.com, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, responding to emails, and reviews/testimonials. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. 

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information is defined in the Privacy Act to include information or opinions about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, memberships of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Catherine Chan Costumier will not sell your Personal Information to third parties.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Our website is professionally hosted and operated in Australia in a secure environment. However, please be aware that there is always an inherent risk in transmitting your personal information via the internet.

If an unbroken key or closed lock symbol is showing in your browser window, then SSL is active.  You can find these symbols either at the start of the URL or in the bottom left or top right of your browser window. It is important for you to protect against unauthorised access to your password and to your computer. 

If you are using a shared computer, ensure you logout when you have finished using our website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Whilst links to third party websites may be provided on our website, we are not responsible for the content or practices of these third-party websites. 

See the Cookie Policy below.

This Policy may change periodically and is available on our website.

If you have an queries or complaints about our Privacy Policy please contact us at:

contact@catherinechancostumier.com